Terms of Service
Last updated: 14 April 2026
1. Acceptance of these terms
These Terms of Service (Terms) are a binding agreement between you and the operators of Aithlo. By creating an account, signing in, or using any Aithlo product — including the web app, Aithlo-Shift, and future mobile apps — you consent to these Terms. You must not use Aithlo if you disagree.
These Terms work alongside the Privacy Policy and Health and Training Disclaimer.
2. Who we are
Aithlo operates from France. A legal entity is currently being established and will be finalised before production launch. The terms "we", "us" and "Aithlo" refer to that forthcoming entity, and currently to the individuals running Aithlo during pre-production. "You" means the individual user.
Contact regarding these Terms: [email protected].
3. Who can use Aithlo
Account creation requires:
• Invitation to Aithlo's private beta (limited to 50 participants during pre-production)
• Minimum age of 16 years
• Residency in the United Kingdom or France
• A real email address and accurate signup information, including actual date of birth
• A single account per person only
• No legal prohibition against using Aithlo in your jurisdiction
Accounts believed to belong to under-16 users, residents outside supported regions, or those with false information may be suspended or deleted.
4. What Aithlo provides
Aithlo delivers:
• Training plans and workouts generated by AI based on your data
• AI chat coach for training questions and on-demand workout generation
• Activity sync from Strava for training history analysis
• Aithlo-Shift, a virtual cycling simulator connecting to Bluetooth trainers and heart-rate monitors
• Coaching and social features enabling connection with coaches and friends
Private beta status
Aithlo is currently a private, invite-only beta and is not yet a production service. Access is strictly limited to individually invited users, capped at 50 participants. There is no public signup, app store distribution, or payments at this stage.
By participating in the private beta, you accept that the service is not final, and that downtime, bugs, and data loss may occur. Important data should be backed up elsewhere (for example, on Strava).
You can delete your account at any time through Settings or by emailing [email protected].
5. Your account and responsibilities
You are responsible for:
• Keeping your password confidential and never sharing it
• Notifying us immediately at [email protected] if your account experiences unauthorised access
• All account activity, whether by you or others
• Providing accurate information at signup and on profile updates (inaccurate details produce poor training plans)
Repeated failed login attempts trigger a temporary 15-minute account lock.
6. Acceptable use
You agree not to:
• Use Aithlo unlawfully
• Impersonate others or use false identities
• Upload or share data belonging to others without permission (Strava activities, photos, personal information)
• Access another user's account, data, or coaching relationship
• Reverse engineer, decompile, or extract Aithlo's source code
• Scrape, crawl, or systematically download data beyond normal app use
• Abuse the API with automated requests
• Harass, threaten, or send abusive messages to coaches or users
• Manipulate the AI coach into generating harmful, illegal, or misleading content
• Upload malware, viruses, or disruptive content
• Circumvent security, access controls, rate limits, or age restrictions
• Use Aithlo in ways creating legal liability
We may suspend or delete accounts that violate this section without notice.
7. Your content
When you upload activities, write messages, create routes, or contribute content, that becomes Your Content.
• You retain ownership of your activities, messages, routes, and produced data
• You grant us a license to store, process, display, and operate Aithlo using Your Content — limited to app operations only, not marketing, resale, or AI training
• You hold responsibility for Your Content and must possess legal rights to upload and process submissions
• We may remove content violating these Terms or the law without prior notice
8. Third-party services
Aithlo integrates with Strava, Google (Sign in with Google), OpenAI (AI coach), and others listed in the Privacy Policy. Their own terms and privacy policies govern usage, not ours.
• Strava connection requires accepting Strava's Terms and API Agreement
• Google Sign-in requires accepting Google's Terms
• AI coach messages transfer to OpenAI; Aithlo isn't responsible beyond Privacy Policy commitments
You may lose features if third parties change their integrations. No compensation applies.
9. AI-generated content — read this carefully
The AI coach generates training plans, workouts, and advice in response to your data and questions. Understand the following before using AI-generated content:
• AI-generated content is produced by a large language model and can be wrong, incomplete, inappropriate, or dangerous.
• AI-generated content is not medical advice and must never be treated as such.
• Aithlo is not a medical device, service, or qualified healthcare substitute
• You train at your own risk. Following AI plans carries understanding they may be unsuitable for your condition
• Stop immediately if exercises cause pain, unusual symptoms, or discomfort; consult medical professionals
• Consult a doctor before starting new training, particularly with pre-existing health conditions
Read the full Health and Training Disclaimer.
By using Aithlo, you acknowledge the AI coach as a tool, not a clinician, and accept personal responsibility.
10. Intellectual property
Aithlo, including its name, logo, design, software, website, app, Aithlo-Shift, source code, and all text, graphics, and materials we create, is owned by us or licensed to us.
You may use Aithlo for personal, non-commercial training only. Copying, reselling, redistributing, white-labelling, or commercialising any Aithlo component requires written permission.
11. Termination
• You can delete your account anytime through Settings; personal data is removed from production the same day
• We can suspend or terminate accounts without notice if Terms are violated, a compromise occurs, usage poses a risk, or legal requirements apply
• We can discontinue Aithlo at any time; reasonable notice and data export opportunities will be provided where possible but are not legally required
• Surviving sections include Acceptable use (6), Your content (7), AI-generated content (9), Intellectual property (10), Disclaimers (12), Limitation of liability (13), and Governing law (15)
12. Disclaimers
To the maximum extent permitted by law, Aithlo is provided "as is" and "as available", without any warranty of any kind, express or implied.
Aithlo disclaims:
• Uninterrupted, error-free, bug-free, secure, or constant availability
• Correctness, safety, or appropriateness of AI-generated training plans for your condition
• Fitness for particular purposes including competitive training or medical use
• Accuracy of data calculations or analytics
• Continued functionality of third-party integrations
Nothing excludes liability that cannot be excluded lawfully — for example, death or injury from gross negligence, or consumer rights under French or UK law.
13. Limitation of liability
To the maximum extent permitted by law, we are not liable for:
• Indirect, incidental, consequential, or special damages
• Profit, data, fitness progress, race performance, or opportunity loss
• Injury, illness, overtraining, or physical consequences from Aithlo or AI plans
• Damage from third-party services (Strava, Google, OpenAI, Hetzner, Aiven)
• Content, actions, or messages from coaches, friends, or users
• Events beyond reasonable control (internet outages, denial-of-service attacks, force majeure)
If, despite the above, we are found liable to you for any reason connected to your use of Aithlo, our total aggregate liability across all claims shall not exceed the greater of (a) €100 or (b) the total amount you have paid us for Aithlo in the 12 months before the claim arose.
Currently Aithlo is free, so the minimum is €100.
Nothing excludes liability that cannot be excluded lawfully.
14. Indemnity
You agree to defend, indemnify, and hold Aithlo harmless from claims, demands, losses, liabilities, or expenses (including legal fees) arising from:
• Your Terms violations
• Your violations of law or third-party rights
• Content you uploaded or submitted
• Your Aithlo or AI coach misuse
15. Governing law and disputes
These Terms are governed by French law. Any dispute arising out of or in connection with these Terms, Aithlo, or your use of Aithlo shall be subject to the non-exclusive jurisdiction of the courts of France.
EU or UK consumer residents may possess additional consumer protection rights that cannot be waived. Proceedings in your country of residence remain available where permitted.
Before litigation, email [email protected]. Direct, quick resolution is preferred.
16. Changes to these Terms
Aithlo may update these Terms as the service evolves. Material changes affecting your rights or obligations will trigger email notification and acceptance at next sign-in. Minor changes (clarifications, typo fixes) may occur without notice.
The date at the top always reflects the most recent version.
Disagreement with new Terms means stopping use and deleting your account.
17. General
• Entire agreement: These Terms, the Privacy Policy, and the Health and Training Disclaimer constitute the complete agreement
• Severability: Unenforceable provisions don't invalidate the rest
• No waiver: Delayed enforcement doesn't waive future rights
• Assignment: You cannot transfer your account or these Terms; Aithlo may transfer to new entities or successors
• Language: English and French versions exist; the French version applies for France residents, English for UK residents
18. Contact
For Terms questions, email [email protected].